Welcome to Vivo Signed Memorabilia. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.

1. General Information

  • This website is owned and operated by Vivo Signed Memorabilia.
  • By using our site, you confirm that you are at least 18 years old or accessing it under the supervision of a parent or legal guardian.

2. Products & Orders

  • We aim to ensure product descriptions and images are as accurate as possible.
  • All prices are displayed in the applicable currency and include VAT (if applicable).
  • Orders are processed within 1–2 working days and shipped promptly.
  • We reserve the right to refuse or cancel any order at our discretion.

3. Payment

  • We accept secure online payments through PayPal and Stripe.
  • All transactions are encrypted and processed securely.
  • Your payment details are not stored on our servers.

4. Shipping & Delivery

  • We aim to dispatch orders within 1–2 working days.
  • Delivery times may vary depending on your location.
  • We are not responsible for delays caused by third-party couriers.

5. Returns & Refunds

  • You have the right to return items within 14 days of receiving your order for any reason.
  • For faulty or misdescribed goods, you have 30 days under the Consumer Rights Act 2015 to request a refund, repair, or replacement.
  • Returned items must be in their original condition and packaging.
  • Shipping costs for returns may apply.

6. Intellectual Property

All content on this website (images, text, logos, graphics) is the property of Vivo Signed Memorabilia or its licensors. You may not use or reproduce any content without permission.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our liability is limited to the amount paid for the product.

8. User Accounts

If you create an account, you are responsible for keeping your login details secure. We reserve the right to terminate accounts that violate these terms.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Information

For questions about these Terms or your order, please contact us at:
vivosignedmemorabilia@gmail.com